SAP Business One Operation and Technical Support Services

Ensuring absolute stability for your data flow Understanding the challenges and disruptions caused by technical incidents, Vina System provides professional operational support services so that your system always operates smoothly.

•  Comprehensive Support Services:
• Help Desk: Receiving requests, analyzing support content, and closely monitoring the troubleshooting process.
• Continuous Training: Providing training packages to help business personnel master the system, unlocking the full potential of SAP B1.
•  Service Level Agreement (SLA) Commitment:
IResponse Time: Committing to a quick response within 4 working hours.
• Expert Team: Your system is cared for by highly qualified Technical Support engineers and ERP Functional Consultants.
• Operating Hours: Always ready to support from 08:30 to 17:30.
•  Delivered Value: We help you turn technical worries into peace of mind, so you can make the most of the system's features to improve business results.